Introduction:
At Free Resources Hub, we strive to provide high-quality digital products, including templates, checklists, planners, and bundles. Please review our Cancellation & Refund Policy carefully before making any purchases.
Digital Products
Refund Policy
Due to the nature of digital products, all sales are final. We do not offer refunds or exchanges for digital products once they have been downloaded or accessed. By purchasing a digital product from our website, you agree to this non-refundable policy.
However, if you encounter any issues with the product, such as download errors or corrupted files, please contact us, and we will assist you in resolving the issue.
Cancellations
Once a digital product has been purchased and the download link has been provided, cancellations are not possible. Please review all product details carefully before completing your purchase.
Exceptions
In certain rare circumstances, such as unauthorized transactions or major technical issues, refunds may be granted at our discretion. Please contact us if you believe you qualify for an exception, and we will review your request.
How to Request Support
If you experience issues with your digital purchase or believe you qualify for an exception to this policy, please contact us at support@shivammore.com with the following details:
- Your full name
- Email address used for purchase
- Order ID or receipt
- A detailed description of the issue
We aim to respond to all inquiries within 2-3 business days.
Changes to This Policy
We may update this Cancellation & Refund Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website constitutes acceptance of the updated policy.